Return Policy

RETURN POLICY

Last updated January 18, 2025

We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase you are welcome to return it.

RETURNS

All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached or a 50% restocking fee will be charged.

RETURN PROCESS

To return an item, please email customer service at support@luxoriahausliving.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, then mail your return to the following address:

Luxoria Haus LLC

Attn: Returns

RMA #

5000 US Hwy 17S

Ste 18 #165

Fleming Island, FL 32003

United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Please Note

● A 50% restocking fee will be charged for all returns not in the original condition.

● Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

support@luxoriahausliving.com